Make sure you have your pre-registration form submitted. We will occasionally turn off registration is we receive a high volume of submissions. So the sooner you submit the form, the better.
Keep an eye on your email and add outreach@twincitiespetrescue.org to your list of safe senders. Our volunteer team will be in touch with you a few days before the clinic with information on check in, receiving records, and to confirm you are still planning on attending.
If your plans change after you submit the pre-registration form and you can no longer attend, please email us so we can open your spot to someone on our waitlist.
Exams will be done on a "first come, first served" basis starting at 11:00 am. Please do not arrive earlier than 10:50 am for check-in. You must be checked in prior to the official end of the clinic (1:00 pm), but we will stay late to ensure everyone is seen if needed. To help keep down wait times, please plan to stagger your arrival. We recommend the following timeline:
Last names A-J: 11:00-12:00
Last names K-Z: 12:00-1:00.
Dogs must be on a secure leash and cats must be in a secure carrier or harness and leash. Please no prong or choke collars.
When you arrive for your exam, please check in at the table outside of the office. We recommend leaving your animal in the car or with another person during check-in, as you may not be seen immediately. You are welcome to wait in your car or walk around the grassy area surrounding the complex while you wait, but please be sure to clean up after your dog as needed.
When your dog or cat is ready to be seen, a volunteer will call you to confirm your information.
Card payment is preferred, though we will also accept cash, Venmo, or PayPal.
Please be patient and kind during the clinic and please keep in mind that everyone at our clinic is volunteering their time for this event. We will be doing our best to provide a safe, pleasant experience for everyone.
Please do not bring your pet if you think they will struggle in this type of event - our veterinary team is very experienced with shy, scared, or nervous animals, but we will not be able to handle any animal that poses a significant bite risk.
All of our records are virtual and will be emailed to you within 1-3 days of the clinic. Records will come from records@twincitiespetrescue.org.
If your pet needs refills of medications or preventatives that were discussed/purchased through our clinic, please email us to request refills as needed. Often times we can provide discounted refills for up to 1 year after their exam.
